Privacy Policy

Privacy Policy for Maxfaze

At Maxfaze (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit or make a purchase from maxfaze.com. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information to provide and improve our services, process orders, and communicate with customers.

1.1 Information You Provide Directly

When you interact with our website, you may provide the following information:

• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment-related information (processed securely by third-party providers)
• Order details and purchase history
• Customer support communications

1.2 Information Collected Automatically

When you browse our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Referring and exit pages
• Date and time of access

This data helps us understand how visitors use our website and improve the user experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Send order confirmations, shipping updates, and service notices
• Respond to customer inquiries and support requests
• Improve website functionality and content
• Detect and prevent fraud or unauthorized activity
• Comply with legal and regulatory obligations

We only collect and use information that is necessary for legitimate business purposes.

3. Payment Information

All payments made on maxfaze.com are handled by secure third-party payment processors.

• We do not store full credit card or sensitive payment details on our servers
• Payment providers use encryption and security measures to protect your data

Please review the privacy policies of your chosen payment provider for more information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies may be used to:

• Remember your preferences
• Enable shopping cart functionality
• Analyze site traffic and usage patterns

You may disable cookies through your browser settings. However, disabling cookies may affect certain website features. For additional details, please review our Cookie Policy.

5. Sharing of Personal Information

We do not sell, rent, or trade your personal information. Information may be shared only with trusted third parties in the following situations:

• Shipping carriers (USPS, UPS, FedEx) to deliver orders
• Payment processors to complete transactions
• Service providers supporting website operations or customer service
• Legal authorities when required by law

All third parties are required to protect your data responsibly and securely.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders
• Provide customer support
• Meet legal, accounting, or reporting requirements

When information is no longer required, it is securely deleted or anonymized.

7. Data Security

We take reasonable steps to protect your personal information, including:

• Secure servers and encryption technologies
• Restricted access to personal data
• Ongoing monitoring for vulnerabilities or unauthorized access

While no system is completely secure, we follow industry-accepted safeguards to protect your data.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal data
• Object to certain data processing activities

To exercise your rights, please contact us using the information below.

9. Email Communications

If you contact us or place an order, we may send transactional emails related to your purchase or account. Promotional emails may be sent only if you choose to subscribe. You can unsubscribe at any time using the link provided in those emails.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such data is discovered, we will delete it promptly.

11. International Visitors

If you access our website from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ. By using our website, you consent to this transfer and processing.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

13. Policy Updates

This Privacy Policy may be updated at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.

14. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us:

• Store Name: Maxfaze
• Email: support@maxfaze.com

Customer Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday